Disclaimer

Welcome to Bongo Crafts. By accessing and using our website, you acknowledge and agree to the terms outlined in this Disclaimer. Please read this carefully before making any purchase.

1. Product Information & Representation

  • Our handcrafted products (such as wool, sabai grass, and wooden items) are made by skilled artisans. Due to their handmade nature, slight variations in color, texture, and size may occur. These variations are natural and should not be considered defects.

  • For dropshipping products sourced via Roposo Clout or third-party suppliers, product descriptions and images are provided based on the supplier’s information. While we make every effort to ensure accuracy, we cannot guarantee that colors, designs, or packaging will always match the images shown on the website.

2. Pricing & Availability

  • Prices for all products are subject to change without prior notice.

  • Availability of items depends on stock levels, especially for dropshipping products, which may be limited by our third-party suppliers.

  • In the event of an error in pricing, listing, or availability, we reserve the right to cancel or modify the order.

3. Shipping & Delivery

  • Handcrafted products are shipped directly by us and may take a few extra days to process due to careful packaging.

  • Dropshipping products are shipped by third-party suppliers. Delivery times may vary depending on supplier location, shipping method, and unforeseen logistics delays.

  • We are not liable for delays caused by courier partners, customs clearance, or other external factors beyond our control.

4. Returns & Refunds

  • We offer a 7-day return policy on eligible products. However, certain handcrafted items may not be eligible for return due to their custom-made nature.

  • For dropshipping products, return policies may vary depending on supplier terms. Please refer to our Refund & Return Policy page for detailed conditions.

5. Third-Party Links & Services

  • Our store may contain links to third-party websites, suppliers, or resources. We are not responsible for the accuracy, availability, or content provided by these third parties.

  • Any purchase or reliance on third-party products or services is solely at the customer’s discretion.

6. Limitation of Liability

  • While we strive to provide quality products and services, we do not guarantee that the website will always operate uninterrupted or error-free.

  • We shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our products, shipping delays, or reliance on third-party suppliers.

7. Contact Us

If you have any questions about this Disclaimer or need assistance regarding your order, you can reach us at:

📧 Email: support@bongcrafts.in
📞 Phone/WhatsApp: +91 89868 68973